Flight delays continue as UK airports catch up after computer malfunction

Flight delays continue as UK airports catch up after computer malfunction
People wait, in the luggage hall of Terminal 5 at Heathrow Airport (Picture: AP Photo/Matt Dunham)

Flights to and from the UK are still being disrupted as a result of yesterday’s computer malfunction at the National Air Traffic Services (NATS).

38 flights to and from Heathrow Airport before 9:30am have been cancelled to allow business to return to usual.

A spokesperson for Heathrow said these flights could not be rescheduled because the country’s biggest and busiest airport was running at 9 per cent capacity but affected passengers would be booked onto other flights.

Gatwick airport has announced it is running a normal service.

Simon Calder, the travel editor for the Independent, estimated airlines would be paying £2-5 million in compensation to affected customers.

All passengers flying over the weekend have been advised to check their travel plans.

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The RAF use their own air traffic control systems and said the British military was unaffected by the disruption.

Andy Hough, BBC correspondent, reported NATS which is based in Swanwick, Hampshire works at 99 per cent capacity leaving it unable to cope with technical failures.

The Transport Secretary, Patrick McLoughlin, described the situation as ‘unacceptable’.

Flight delays continue as UK airports catch up after computer malfunction
Aircraft taxi at Heathrow airport during the height of the disruption (Picture:Peter Nicholls/Reuters)

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13 December 2014 | 9:37 am – Source: metro.co.uk

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