Google blocks confidential Goldman Sachs email sent in error (Wired UK)


Google has blocked access to an email sent mistakenly by a Goldman Sachs contractor that
contained confidential client information, the investment banking firm has told Reuters.

The email was sent to a stranger’s email account and according
to Goldman threatened a “needless and massive” breach of privacy,
as it contained highly confidential brokerage account

Goldman Sachs was told that Google could not delete the email
without a court order by the company’s incident response team. On
Friday the bank filed a complaint in a New York state court in
Manhattan asking Google to help it “un-send” the email, which the
search giant has now done.

“Google complied with our request that it block access to the
email,” Goldman spokeswoman Andrea Raphael told Reuters.
“It has also notified us that the email account had not been
accessed from the time the email was sent to the time Google
blocked access. No client information has been breached.”

This probably explains why despite trying to retrieve the email
itself, Goldman Sachs had no success in contacting the account’s

The error, which occurred on 23 June, involved a single
contractor who was testing changes to internal systems when she
accidentally emailed a confidential file to a, instead of
the address it was intended for.

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