It’s a familiar scenario: the bus has terminated early or broken down and everyone needs to pile off. You’re travelling on Pay As You Go and you’re furious that you’ll need to pay another £1.50 to finish your journey. But wait: did you know you should get a transfer ticket from the driver?
We’re willing to bet that many people don’t know about this — particularly given how few will go see the driver before disembarking. It’s very simple: the driver will give you a paper ticket that is valid for any other bus within an hour of being issued. (You used to have to get a bus on the same route but, as London Reconnections explained in 2013, that was changed to make things a little simpler.)
It’s only fair to have a system that doesn’t penalise passengers for a disruption that isn’t their fault, but it’s not something that gets much publicity. We thought we’d do a little something about that and share a tip to make travelling around London a bit cheaper. And less annoying. Occasionally.