Microsoft’s Azure cloud services suffered a mysterious disruption that knocked many customers’ systems offline.
Reports of disruptions began coming in on 18 August and ended a day later. The disruptions saw full and partial service interruptions for Azure’s Automation, Backup, Site Recovery, Virtual Machines, Cloud Services, Websites, Service Bus, HDInsight, Mobile Services and StorSimple “in multiple regions”.
One day later the outage continued with partial service interruptions on Azure’s Virtual Machines, Service Management and Cloud Services in East Asia.
The reason for the outage remains unknown and a Microsoft spokesperson declined V3‘s request for comment, simply stating: “All impacted Microsoft services are fully restored. For more information, customers should visit the Azure dashboard.”
The outage will be troubling for Microsoft, which has listed boosting Azure enterprise and SMB cloud adoption as a central part of its growth strategy. Microsoft CEO Satya Nadella touted the cloud as the next major shift for Microsoft when he took the role earlier this year.
The firm listed a staggering 150 percent growth in Azure as a key factor that contributed to its $5.66bn third-quarter profits of the 2014 financial year in April.
Microsoft inked a deal with Salesforce to roll out its Salesforce1 cloud platform onto Windows and Windows Phone 8.1 in April. Before this Microsoft and SAP announced plans to “work more closely”.
Some businesses have continued to migrate to competing providers despite Microsoft’s work. All Saints CEO William Kim described Microsoft’s cloud offering as “archaic” during a customer briefing at Google’s Atmosphere 2014 event in London in April.
For more on cloud computing and weathering outages, visit the Intel IT Center.