Microsoft has announced an initiative to drive Windows 10 adoption and that of its Surface Pro tablet devices in the enterprise sector, via a deal with Dell that will see the latter sell and support the Surface Pro through its commercial sales channel.
Dubbed the Surface Enterprise Initiative, the move will focus on delivering greater mobility and productivity to organisations through the power of Windows 10, Microsoft said.
It is kicking off with an expanded partnership with Dell to deliver premium Windows 10 devices and word-class services and support to enterprise customers, initially in North America but with the aim of being rolled out across every market where Microsoft’s Surface is available, starting in early 2016.
“Our global enterprise customers have asked us to match the Surface Pro 3 and Windows 10 experience with enterprise-grade support and services – and our partnerships like this one with Dell will do just that,” said Microsoft chief executive Satya Nadella.
The move will see Microsoft’s Surface Pro family being sold by Dell for the first time, alongside Dell’s existing Windows tablet portfolio including the Venue Pro and Latitude 2-in-1 devices, meeting a wide range of customer needs from mobile productivity for knowledge workers to application-driven tablets that are purpose-built to meet specific customer use cases, the two firms said.
Customers purchasing Surface Pro devices sold through Dell will be able to take advantage of Dell Services, including a four-year Dell Hardware Warranty, ProSupport with Accidental Damage Service, and Configuration and Deployment Services
Dell chief executive Michael Dell said that the initiative would help make the transition to Windows 10 as easy as possible for customers.
“Together with Microsoft, we are giving our customers great products, including Surface, with the best sales, service and support in the world,” he said.
Microsoft said that Windows 10 is set to be updated with key new enterprise capabilities later this month, including Enterprise Data Protection, Microsoft Passport for enterprise and Windows Store For Business.
Enterprise Data Protection (EDP) protects sensitive information by letting firms define specific ‘privileged apps’ that are allowed to access corporate data, while others are blocked.
Microsoft Passport for enterprise enables workers to login to services without the need for a password, using a specific device and a biometric to authenticate themselves.
Windows Store For Business lets customers define a customer Windows app store that includes a choice of Windows store apps alongside company-owned apps.